Insurance company «Universalna»

Assistance: 0 800 500 381

For the Obligatory motor third party liability (OMTPL) policy owners

What to do in case of a car accident:

  1. Calling DAI (road police) inspector to the accident site is a must;
  2. Call 0 800 500 381 no less than 48 hours after the accident, tell them about the trouble and follow their instructions;
  3. Inform the aggrieved person and the DAI on the policy owner and the insurance company.

Documents necessary for insurance compensation in case of harm-doing to property *:

Recipient’s (the aggrieved party receiving the insurance indemnity) personal documents copies:

  • Passport (pp.1, 2, and 11);
  • Certificate of grant the ID number;
  • Certificate of property ownership or enjoyment (registration certificate, purchase contract, Technical Inventory Bureau certificate etc.);
  • Insurance agreement;
  • License of the damaged vehicle driver

Claim and application forms:

Claim payment application form for the car damaged in the traffic accident

Claim payment application form for the property damaged in the traffic accident

A letter of explanation describing in detail the circumstances of the insured accident

A non-cash payment claim

Competent bodies original documents:

  • DAI (road police) primary findings from the accident site;
  • Expert (the insurance company average surveyor) inspection report and conclusion;
  • Court decision attested by the round wet stamp

* The list of documents needed may vary in each specific case if necessary.