Insurance company «Universalna»

Assistance: 0 800 500 381

For Voluntary accident insurance policy owners

What to do in case of an insured accident:


Call 0 800 500 381 immediately to inform "Universalna" contact center of the insured accident and follow their instructions;
Tell an operator the following data:
Name of the insured person;
Policy number;
The accident circumstances description;
Other information the insurer may need.


Documents necessary for insurance compensation:


Recipient's (the aggrieved party receiving the insurance indemnity) personal documents copies:
Passport (pp.1, 2, and 11);
Certificate of grant the ID number;
Insurance certificate;
License of the damaged vehicle driver
Claim and application forms:
An insurance indemnity claim
A non-cash payment claim
Competent bodies original documents:
Medical institution standard certificate containing information on diagnosis and aid rendered, attested by the institution stamp and signed by the doctor in charge of the case;
Sick-list complying with laws of Ukraine;
Other documents according to the policy conditions